Mission / Vision / Values

Our Mission:
The Mission of ROI Business coach of Milford, CT is to help business owners and their businesses become more successful. We do this by helping them produce better ROIs in the areas of: making more money; working fewer hours; and the running the business with less stress.

Vision:
The Vision of ROI Business Coach is for New England to be the hub of the most successful businesses in the World, with ROI Business Coach as their business coach. Every business with which we work becomes more successful than it has ever been, as a result of consulting with a ROI Business Coach.

Values:

Commitment – We are always focused on doing what needs to be done to be successful.

Integrity – We are always 100% honest and truthful, keeping promises to everyone including ourselves.

Communication – Taking responsibility for all communication in which I am involved – both as sender and receiver of messages.

Learning – We are always learning, growing and exposing ourselves to as much information as possible, and learn everything we can about topics related to business/ business consulting.  We also study other topics and apply those concepts to making businesses more effective and efficient.  We study all the businesses that we can to learn what makes each one successful.  We share our learnings with others.

Teamwork – We are all team players.  All of our clients, teammates, suppliers, and fellow community members are teammates.

Balance – We balance work and fun.  We work to live, not just live to work.  Work should also be fun.  We believe that businesses should work for business owners, and that business owners should not only live for their businesses.

Purpose – We each have a purpose and help clients find or redefine their purpose.

Systems – We develop systems and processes whenever possible to save time, energy, stress and money.

Consistency – We continually strive to be consistent in all areas of our business and lives.

Client Focus – Our primary focus is always to help clients and their businesses grow both in the short term and in the long term.  We always put our clients first.  We only partner with companies and people that will put our clients first.  That is our most important guiding principle in everything we do.

Quality – Our work is always of the highest quality.  We always work to bring an even higher level of quality in all that we do and create an environment where team members and clients are inspired to provide only quality work as well.  We work with businesses that are good or great at what they do, and we do not work with businesses that provide sub-par work. We consistently deliver results, meeting or exceeding goals

Mutually Beneficial Relationships – We develop and look to create only mutually beneficial relationships.  Everyone that deals with our team members benefits from doing so.

Vision – We have a vision for the future and share it with teammates and clients.  We provide business consulting to clients that helps develop their own vision for their businesses and lives.

Congruence – We strive to be congruent in every way.  We never ask anyone to do anything we would not do ourselves.  We continually work to be as congruent as possible.